Processing Time:

• All orders are processed within 5 business days.

• Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Times:

• Shipping charges are calculated at checkout based on your location and the selected shipping method.

• Estimated delivery times:

  • Standard Shipping: 3 to 5 business days

  • Expedited Shipping: 4 to 7 business days

Order Tracking:

• Once your order has shipped, you will receive an email with tracking information.

Damaged or Lost Packages:

• UrsulaTrek is not responsible for any damages or losses that occur once the package has been delivered. However, if your order is damaged or lost, please contact us immediately so we can assist you in resolving the issue.